Water & Sewer Service

Settlement Agreement

Private Utilities

Illinois-American Water offers private utility services to the Village of Homer Glen. The Customer Service Center is available Monday-Friday 7 am to 7 pm (Central Standard Time) at 800-422-2782. You may also contact Sue Gram, Operations Support Supervisor via phone at 630-739-8864 or via email at Susan Gram email. Inquires can also be sent to Kevin Hillen, Senior Manager via phone at 630-739-8959 or Kevin Hillen email.

The self-service tool,My H20 Online is available anytime for account information, payments and turning water service on and off (residential only) at www.amwater.com/myh20.

The Customer Service section of the Illinois American Water website features many useful links including those listed below.

Billing & Payment Info

How to Read Your Illinois American Water Bill

For New Customers

Your Water and Wastewater Rates

Rights & Responsibilities

Turn Service On/Off

Customer Assistance Program


In case of EMERGENCY, please contact 800-422-2782, twenty-four hours a day, 365 days a year. Water emergencies do not keep business hours.

The Village Board is interested in hearing your comments and concerns regarding your water and sewer service. Send in your comments on the Water and Sewer Comment Form.

Cold Weather Tips

Save money while you are away. Snowbirds and travelers can avoid fixed charges while away from home for extended periods of time. Call Illinois American Water's customer service center at 800-422-2782 to take advantage of the savings.

Illinois American Water Attention: Homer Glen Snowbirds (PDF)

Chickasaw Hills Water Reclamation Facility Improvements (PDF)

Major reconstruction of Illinois American Water's Chickasaw Hills water reclamation facility (WRF) site located on Parker Road and Seminole Trail is now complete. Facility location map.

Well & Septic Service

For general information about septic and mechanical systems, please contact the Will County Health Department at 630-679-7030.